Privacy Policy

Last updated: March 4, 2026

1. Introduction

Indigo Lease (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Indigo Lease platform (“Service”).

2. Information We Collect

2.1 Information You Provide

  • Account information: Name, email address, phone number, and password when you create an account
  • Profile information: Role (Property Manager or Tenant), company name, and other profile details
  • Property information: Property addresses, unit details, and related property data
  • Lease information: Lease terms, rent amounts, security deposit amounts, lease dates, and tenant details
  • Tenant application information: Employment history, rental history, references, and other information submitted during the application process
  • Reference information: Landlord references and related correspondence collected on behalf of Tenants
  • Electronic signatures: Digital signatures applied to lease documents

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, and interactions with the Service
  • Device information: Browser type, operating system, and device identifiers
  • Log data: IP address, access times, and referring URLs

2.3 Information Collected by Third Parties

When Landlords set up payment processing through Stripe, Stripe may collect additional identity verification and financial information directly from users in accordance with Stripe’s own privacy policy. This information is collected and processed by Stripe, not by Indigo Lease.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage your account and authenticate your identity
  • Facilitate lease creation, document signing, and property management
  • Enable payment processing connections between Landlords and Stripe
  • Send transactional emails, including lease invitations, signing notifications, and payment confirmations
  • Facilitate landlord reference requests on behalf of Tenants
  • Improve and personalize the Service
  • Respond to your requests, comments, or questions
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Between Landlords and Tenants: Information necessary to facilitate the landlord-tenant relationship, such as contact details, lease terms, and payment status, is shared between parties to a lease
  • With Landlord references: Tenant information may be shared with previous landlords to facilitate reference collection
  • Service providers: We share information with third-party providers that help us operate the Service, including Supabase (database hosting), AWS (email delivery), Stripe (payment processing), and analytics providers
  • Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, row-level security policies in our database, and secure authentication mechanisms. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Lease documents and related records may be retained for the duration required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Portability: Request a portable copy of your data
  • Opt-out: Opt out of non-essential communications

To exercise any of these rights, please contact us at support@indigolease.com.

8. Cookies and Analytics

We use analytics tools to understand how users interact with the Service. These tools may use cookies or similar technologies to collect information about your usage patterns. You can control cookie preferences through your browser settings.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@indigolease.com.